CST 361S Technology Tutors

Update your learning journal from what you experienced this week with class/with your community partner. 

How many hours have you completed to date?

On Tuesday and Wednesday, I did about 8 hours. Today, I volunteered around 5 hours. In total, I spent 13 hours volunteering. Today, I was waiting around for the site manager to tell me what to do and another person needed help with replacing         Chromebook parts. I told him that I don’t know how to do it, but he still wanted me to help. I was nervous because I didn’t know if he assumed I knew how to do this or not. He showed me what parts to remove and which screws to take out. I started on very easy tasks like removing a touchpad, and putting a new keyboard in. Later, I learned how to replace a monitor which was harder. Lastly, I learned how to replace the front cover and motherboard both of which include removing everything from the Chromebook to access the very bottom where the front cover and motherboard lie.

I felt proud of myself when he told me that other students shy away from harder challenges like replacing a motherboard on their first day doing repairs but I was able to do it in like 20 minutes.

On my last hour volunteering, I did some hard troubleshooting on a device that wouldn’t turn on. The issue could have come from a number of broken parts. I plugged it in, and tried to turn it on. Then I replaced the battery with a new one. Nothing happened. I replaced the monitor with a new one in case that was the issue. It wasn’t. Lastly, I replaced the entire motherboard with a new one. I connected everything and turned it on. That was the thing that was broken. I put the old battery and monitor back in and made sure they were working properly. Everything was fine after that. The only new piece was the motherboard and no new parts were wasted on it.

What images, videos, and/or information about your service learning site are you thinking of including in your documentary?

I have a few pictures of the back room and the computers I was working on today. In the future, I would like to ask a few other volunteers if I could get photos of them to put in my documentary. I think some interesting parts of my volunteering site are the giant parts room and the snack room. They receive donations of snacks and food so the volunteers can eat Hot Pockets or get coffee whenever they want. Of all the other places I have volunteered at for High School and College, I have never had free unlimited snacks and coffee.